Contact Form & Email Delivery Repair
Fixing broken AJAX contact forms, resolving missing customer notification emails, and configuring authenticated SMTP relay systems (SendGrid, Mailgun) to bypass spam folders completely.
Execution SOP & Action Plan
Every emergency intervention follows a strict sequence of diagnostics, mitigation checkpoints, and verification tasks to guarantee stability and prevent regressions:
1. Form Submission Trace
Test form submission; check PHP mail() errors, plugin send logs, and server maillog; confirm whether failure is at send, relay, or delivery stage.
2. SMTP Relay Configuration
Disable native PHP mail(); configure authenticated SMTP via SendGrid, Mailgun, or Office365 using plugin (WP Mail SMTP) or Laravel config/mail.php.
3. SPF/DKIM Alignment
Verify sending domain's SPF includes the relay IP/domain; add DKIM signature record; test with mail-tester.com to score >=9/10 deliverability.
4. Form & Notification Validation
Submit live test; confirm admin notification received in inbox (not spam); confirm auto-reply sent to user; check Mailgun/SendGrid activity log.
Risk-Free "No Fix, No Fee" Guarantee
If our specialized technicians analyze your website and determine the incident cannot be recovered, the entire invoice is canceled. Zero financial risk.
Unsure if this is the exact service you need?
If you are not sure about the root cause of your website problem, simply select this service anyway and describe the symptoms you observe in the form details on the right. Our engineers will perform a free initial audit to isolate the correct issue.
Get a Quote
Submit your details. A dispatch engineer will analyze your affected site and contact you within 15-30 minutes.